Online Sales Warranty Restrictions
Purchase through unauthorized Internet Sale voids warranties
Schluter Systems, L.P. warranty program has been structured on an extensive education and training program that has been developed and made available to installers, users, homeowners and DIY of our products through our nationwide network of dealers and distributors.
Our warranty requires proof of purchase. The purchase of our products from unauthorized distributor or non-recognized dealer voids the warranty. For a list of current dealers and distributors near you, or if you are unsure whether an internet reseller has been authorized, please call Customer Service at 1-800-472-4588 or make use of the Dealer Locator available on our website here.
Further, no warranty is available or offered on any Schluter product purchased on the internet from an unauthorized reseller or web-based auction. All warranties on such products are void by said sale.
Warranty information on Schluter products can be found in the technical data sheets and installation handbooks. Digital copies are available for download below:

Legal Disclaimers