Warranties

  • Warranty Program Summary

    All Schluter ® -Systems products are covered under our warranty program. Products are warranted for the applicable term from the date of purchase only when the products are used and installed in accordance with the terms and conditions of the applicable Schluter ® -Systems technical literature and industry standard guidelines that are not in conflict with the technical literature.

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    There are three different categories of warranties as follows:

    Systems

    Systems are application based and include a variety of products that form an integrated system. Systems are defined by installation handbooks.

    • Schluter®-DITRA and Schluter®-DITRA-XL uncoupling membranes
    • Schluter®-DITRA-HEAT electric floor warming system with integrated uncoupling technology
    • Schluter®-Shower System

    Consolidated Products

    Consolidated products are products with similar characteristics or functions that are grouped under a single warranty document. These product groups are defined by technical data sheets.

    • Floor profiles
    • Wall and countertop profiles
    • Stair-nosing profiles
    • Movement joints and cove-shaped profiles
    • Balcony profiles and gutters
    • Schluter®-TROBA and Schluter®-TROBA-PLUS drainage mattings
    • Schluter®-BEKOTEC modular screed panels
    • Schluter®-KERDI-DRAIN and Schluter®-KERDI-LINE floor drains
    • Schluter®-KERDI and Schluter®-KERDI-DS waterproofing membranes

    Individual Products

    Individual products are those that do not fit into a current consolidated product group and therefore have a separate warranty document. These products are defined by technical data sheets.

    • Schluter®-KERDI-BOARD building panels
    • Schluter®-DITRA-DRAIN thin-bed drainage membrane
    • Schluter®-KERDI-FIX adhesive/sealant
    • Tools

Register here in order to benefit from our complete DITRA-HEAT Limited System Warranty

Floor Profiles Warranty

Wall and Countertop Profiles Warranty

Stair Nosing Profiles Warranty

Movement Joints and Cove Shaped Profiles Warranty

Modular Screed Panels Warranty

DITRA Warranty

DITRA-DRAIN Warranty

Drainage Membranes Warranty

DITRA-HEAT Warranty

DITRA-HEAT Warranty (Español)

DITRA-HEAT Thermostat Warranty

Shower System Warranty

Floor Drains Warranty  

Balcony and Terrace Profiles Warranty

KERDI Warranty

KERDI-BOARD Warranty

KERDI-BOARD Profiles Warranty

KERDI-FIX Warranty

Tools Warranty

Thin-set System Extended Limited Warranty

Thin-Set Mortar One-Year Limited Warranty