DITRA is not intended to be barrier sound control system. DITRA does, however, provide a degree of sound attenuation similar...
Yes, Schluter®-DITRA or DITRA-XL can be installed over vinyl. Some limitations include the following: 1- Cushioned vinyl is...
The minimum required tile format for use with DITRA is 2" x 2" (50 mm x 50 mm). Please call Schluter®-Systems...
Waterproofing the floor is not required, but can be beneficial in some cases. Today’s construction methods, which include the use of lightweight...
We don't recommend or warranty DITRA or DITRA-XL installation over existing hardwood flooring as it is very unstable and difficult to bond...
DITRA and DITRA-XL were designed and tested for thin-bed ceramic tile and natural stone applications...
We recommend Schluter SET™ , ALL-SET™ , FAST-SET™, or unmodified thin-set mortar on a floor that has been leveled with a self-leveling product.
The estimated thin-set mortar coverage for each membrane is shown below. Coverage may vary with mortar consistency, angle...
Using a thin-set mortar that is suitable for the substrate, apply the thin-set mortar (mixed to a fairly fluid consistency, but still able to hold a notch)...
Once DITRA has been installed on the substrate, tile can be installed right away. No need to wait for the mortar to cure...
Schluter-Systems requires the use of Schluter SET™ , ALL-SET™ , FAST-SET™, or an unmodified thin-set mortar meeting the requirements of ANSI A118.1 to install ...
Ceramic and stone tiles are durable, easy to maintain, and hygienic, representing the ideal surface coverings...
The first thing to do is plan out the installation according to the Schluter-DITRA Installation Handbook...
The type of thin-set mortar used to install DITRA depends on the substrate material. For example, to set DITRA over plywood...
No. Schluter-Systems does not recommend the use of premixed thin-set mortars (mastics/adhesives) in any DITRA installation.
In general, unmodified thin-set mortar is a blend of Portland cement, sand, and water retention agents that is mixed with...
Yes. DITRA does not eliminate the need for movement joints. Movement joints are essential in any tile installation to prevent...
One option is to apply hair spray over the chalk lines. You don’t have to worry about the hair spray acting as a bond breaker because...
If you are in the process of setting the tile and the thin-set mortar is still fresh, simply run your margin trowel under the surface...
Schluter uncoupling membranes provide the four essential functions for successful tile installation over a wide range of substrates...
Schluter®-Systems does not recommend the installation of floor warming systems over DITRA or DITRA-XL...
A cable spacing of 3 studs between runs is standard. However, cable may also be spaced at continuously alternating 3 stud – 2 stud intervals in isolated...
Yes, DITRA-HEAT-E-HK heating cables can be installed on the top surface of shower benches. Care must be taken to install...
The minimum required tile format for use with DITRA-HEAT is 2" x 2" (50 mm x 50 mm). Please call Schluter®-Systems...
Yes, DITRA-HEAT can be installed over vinyl. Some limitations include the following: 1- Cushioned vinyl is unacceptable...
We don't recommend or warranty DITRA-HEAT installation over existing hardwood flooring as it is very unstable and difficult to bond...
The DITRA-HEAT-E-HK heating cables are specifically designed to integrate with the DITRA-HEAT membrane...
No, the DITRA-HEAT heating cables and membrane cannot be installed outdoors. The heating cables are not rated for exterior applications.
Schluter®-Systems recommends waiting 7 days after grouting before consistent use of the DITRA-HEAT system...
Installing DITRA-HEAT over existing tile may require special considerations. Please call Schluter®-Systems...
The insulation resistance test is intended to detect very small breaks throughout the cable insulation before, during, and after installation...
Megohmmeters may be found at local electrical supply wholesalers or online retailers such as Grainger, Mouser Electronics, Amazon, etc...
If your megohmmeter is reading "OL" (over load) or "I" (infinity), these are commonly used readings on megohmmeters...
For instructions on connecting the DITRA-HEAT-E-RSD thermostat, please reference the Schluter®-DITRA-HEAT Thermostat User’s Guides or...
Please see the DITRA-HEAT DHE RS D/BW Thermostat user’s guide for written instructions or see the Tips, Tricks, & FAQ video...
NEVER cut or modify the heating cable in any way. This would change the cable resistance, will cause damage to the cable, and could cause cable overheating...
The Schluter®-DITRA-HEAT membrane is selected according to the size of the area to be tiled. The DITRA-HEAT-E-HK heating cable is selected...
Both floor temperature sensors are installed within the tile assembly. One sensor is connected to the thermostat, while...
The DITRA-HEAT heating cables cannot be installed under vanities with no air space beneath, bathtub platforms...
Multiple DITRA-HEAT-E-HK heating cables can be connected and controlled by a single DITRA-HEAT-E thermostat, if the total current is less than 15 amps...
We recommend a single gang, deep electrical box or a double gang electrical box with a single gang mud ring to provide plenty...
There is no single determining factor. In general, 120V heating cables must be connected to 120V power sources...
Waterproofing the floor is not required, but can be beneficial in some cases. Today’s construction methods...
No, any leveling of the subfloor must be done prior to installing the DITRA-HEAT membrane. A major benefit of DITRA-HEAT is that self-leveling...
Once the DITRA-HEAT membrane has been installed and the heating cables have been embedded within the membrane and tested, the tile can be installed right away...
The estimated thin-set mortar coverage is shown below. Coverage may vary with mortar consistency, angle at which the trowel is held...
Using a thin-set mortar that is suitable for the substrate, apply the thin-set mortar (mixed to a fairly fluid consistency, but still able to hold a notch)...
There are two methods to seal KERDI-BOARD to a bathtub. Please refer to the Schluter®-Shower System...
Schluter-Systems requires the use of Schluter SET™ , ALL-SET™ , FAST-SET™, or an unmodified thin-set mortar meeting the requirements of ANSI A118.1 to install...
For most installations of KERDI-BOARD, tile can be installed right away. Exceptions include curved wall areas and non-bearing...
R-value is a measure of thermal resistance used in the building and construction industry, which depends primarily...
Glass tiles are unique products and may require special consideration. Please call Schluter®-Systems...
Schluter™ profiles are available in a variety of different materials , so methods for cutting vary. Below are best practices for cutting according...
This depends on the particular profile chosen. Accessories are listed in the Schluter® Illustrated Price List with the products...
The Schluter®-RENO-TK profile provides a sloped transition between the tile and carpet and features a channel below...
Yes. Schluter-Systems offers various profiles that allow the user to produce a finished tile base with a cove...
Profile size selection is based on the thickness of the tile and amount of setting material used to set the tile...
It is installed directly against the wall, so that the channel body support is in contact with the wall. The drain...
Yes, these curbs will support these installations.
For showers and bathtub surrounds, KERDI must be carried to the height of the showerhead at minimum...
A 1/4" x 3/16" (6 mm x 5 mm) V-notched trowel or the Schluter™-KERDI-TROWEL is recommended..
There are two methods to seal KERDI to a bathtub. Please refer to the Schluter®-Shower System Installation Handbook...
Once the KERDI membrane, including seams, corners and protrusions have been completely bonded and, therefore, waterproofed...
Thin-set mortar takes time to cure. The bond strength will increase over the first week and month after installation...
No, connecting the different plastics violates plumbing codes. ABS must be connected to ABS and PVC must be connected...
The Schluter®-KERDI-DRAIN, Schluter®-KERDI-LINE, Schluter®-KERDI-LINE-VARIO drains are specifically designed to integrate with the Schluter®-Shower System...
In general, we DON’T recommend it.
Here’s why:
Latex-modified mortars must dry for the polymers to coalesce and form a hard...
The Schluter®-Shower System is an integrated family of products that together form a fully bonded, watertight assembly for tiled showers...
Yes. KERDI is suitable for use in intermittent use steam showers. Schluter®-KERDI-DS is required for continuous use steam rooms...
Yes. The KERDI-SHOWER- T/-TS/-TT trays can be cut to size to fit various applications. Ideally...
The type of bonding mortar used to apply KERDI must be suitable for the substrate and must penetrate and engage the membrane fleece...
Schluter-Systems requires the use of Schluter SET™ , ALL-SET™ , FAST-SET™, or an unmodified thin-set mortar meeting...
No. Schluter®-Systems does not recommend the use of premixed thin-set mortars (mastics/adhesives) in any KERDI installation.
Holes can typically be repaired by installing a patch of KERDI or Schluter™-KERDI-BAND with...
A water test is a quality control check performed on any shower installation before setting tile. It consists of stopping...
When installing KERDI/-KERDI-DS the unmodified thin-set mortar is mixed to a fairly fluid consistency, but still able to hold a notch...
No, the KERDI membrane does not have a front/back to it. One side of the membrane features printed gridlines...
The KERDI-BOARD-SC shower curbs and KERDI-BOARD-SB shower bench are typically installed adjacent to the Schluter prefabricated shower tray...
No, the KERDI-DRAIN bonding flange is not compatible with the KERDI-DRAIN adaptor ring. You will need to use a KERDI-DRAIN...
Below are the charts with the dimensions and perimeter height of each of the KERDI-SHOWER-T/-TS/-TT,...
Glass tiles are unique products and may require special consideration. Please call Schluter®-Systems...
When using the KERDI-BOARD-SN prefabricated shelf, determine the desired height of the shelf and mark with a level line...
Yes. Once you install KERDI over the drywall panels, they will be completely protected from the water and vapor in your tiled shower.
No. It is not necessary to tape the joints between drywall panels before installing KERDI. If you must tape...
The KERDI-SHOWER prefabricated substrates are made of expanded polystyrene (EPS) foam with a high compressive strength...
The Schluter®-KERDI-BOARD-SC shower curbs can be cut to length using a utility knife or a handsaw. To modify the height, remove the desired amount from the bottom of the curb using a utility knife...
Yes, the KERDI-SHOWER-SB shower bench can be trimmed to the desired width using a utility knife...
Orders cannot be placed by telephone; however our Customer Service team will be happy to help you in placing your order online...
To cancel an order, simply log in to your account and select the order you wish to cancel by clicking “View Order”...
No, at this time we do not accept coupon codes.
You will need to contact your credit card company for further assistance.
Dry-set mortar is comprised mostly of cement, sand, and a water retention agent, and is also called unmodified...
We haven’t changed our position on thin-set mortar use within our systems. Developing our own...